http://www.olis.oecd.org/OLIS/2000DOC.NSF/c5ce8ffa41835d64c125685d005300b0/c125692700623b74c12569e30035b1cc/$FILE/00087834.PDF

The paper reviews the performance frameworks and some of the performance indicators adopted recently by WHO, OECD, Australia, Canada, the UK and the US. In addition, a selective review has been undertaken of performance management experience, mainly in the UK and the US.