http://www.euro.who.int/__data/assets/pdf_file/0003/98418/E82931.pdf

It explains why health services should provide good quality palliative care for all peoplefacing serious chronic illness, provides evidence for the effectiveness of palliativecare, shows how it can be improved, explains the need to ensure full access, explores the varied cultural and health care contextsin different countries, and reveals how to educate professionals and the public about these issues. Document in pdf format; Acrobat Reader required.