Managing calls and call centers during a large-scale influenza outbreak: implementation tool

http://www.cdc.gov/h1n1flu/callcenters.htm

It provides a step-by-step approach to manage calls during an influenza outbreak by focusing on alternative call center resources.

Originator(s): United States. Department of Health and Human Services - HHS. Centers for Disease Control and Prevention - CDC
Resource added in: 03/08/2009
Available languages: English
Influenza, Human, Influenza A Virus, H1N1 Subtype, Disease Outbreaks, Gripe suína, Influenza suína, Gripe porcina, Influenza porcina, Swine influenza, Swine flu
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